Article 1 - Scope
These general conditions of sale apply exclusively to items offered for sale of coated marketed by the Company POPINCOURT Sarl (hereafter the Company) entered into brands distance through the Website of the Company identified by names domain: www.mellipou.com (hereinafter Site)
- By taking control of non-trading individual customers with quality consumer and habitually resident in France - for delivery to these customers for their own account or with any third party of their choice also having their habitual residence in the same areas and as a consumer.
Any sale of products bearing the trademarks of the Company through the Site is subject to these terms and conditions, that the client accepts. These are likely to be subject to changes and updates, the requirements for the control of an article by a client are those in effect at the date of order.
Article 2 - Identification of the Company
EURL POPINCOURT: 11 RUE DE TRETAIGNE 75018 PARIS, FRANCE, Tel. 0033- 6 21 19 69 98 - firstname.lastname@example.org
RCS: 508 493 384 / VAT FR61 508 493 384 Capital: 5000 Euros
Article 3 - Information on products and Limitation of Liability
The information contained on the Site.
The Company can not be held responsible for non-substantive errors that could affect the characteristics of the articles.
Photographs and other items are reproductions, however, indicative and have no contractual value.
EURL POPINCOURT has, for all stages of access to the site, the ordering process, delivery or subsequent services, an obligation of means, his liability can not be held liable for any inconvenience or damage arising from using the Internet, including interruption of service or failure of the client connection to the Site network, external intrusion or presence of computer viruses, or any event of force majeure, in accordance with law and jurisprudence.
In the event that any provision of this contract is null and void by a change in legislation, regulation or court decision, this does not in any way affect the validity and enforceability of these terms and conditions sale or question the validity of the remaining provisions will continue to apply.
Article 4 - Conditions for ordering items
4.1 To place an order on the Site, the customer must be over eighteen, residing in France, and have the legal capacity to hold a credit card (Visa - Mastercard - Carte Bleue) to the exclusion of any other means of payment .
Orders will be accepted within the limits of available stocks. To this end, the customer is informed at the time the order is taken on the information page of the site describing each article of the availability of said article.
If the items ordered are not available, the Company will notify the customer by e-mail as soon as possible and refund the price charged by bank transfer.
4.2 The Company shall be entitled to refuse any order placed by a customer with whom there is a dispute over payment of a previous order.
If the Company finds that the order does not comply with these terms of sale will inform within a maximum of six (6) days the customer by phone or electronic mail.
A default for the customer contacts the Company to correct erroneous or contrary to these general terms of sale, the Company reserves the right to cancel the order altogether.
Article 5 - Confidentiality of personal data.
It is recalled that in the control, the Company collects personal data.
These data are required to process the order and may be provided in whole or part to contractors of the Company acting strictly within the framework of the execution of the order.
The customer is informed that these personal data are collected by the agency in charge of analyzing orders and the fight against fraud credit card.
The information and data about our customers are required to manage orders and trade relations. Under the Data Protection Act of 6 January 1978 amended by the Act of 6 August 2004, while customer has such a right of access, opposition and rectification of personal data. He simply send us an e-mail indicating the names, emails and addresses: email@example.com.
Article 6 - Control via the Internet Site
Taking control of the Site is subject to strict compliance with materialized by a succession of different screens showing the steps the customer must meet to validate control procedures.
Article 7 - Evidence of control
E-mails are valid between the parties as well as automatic recording systems used on the Site, including as to the nature and date of the order.
Article 8 - Price of goods
The prices displayed on the Site are in Euros and inclusive of all taxes (VAT), excluding fees.
Prices charged are those in effect on the date of the order.
The amount of transportation costs related to the delivery of items will automatically appear on the site at the time of validation chosen by the customer shipping method and will be communicated back to the customer when the order confirmation email .
Pursuant to Article L.121-19 of the Consumer Code, the customer will receive, upon delivery, for each article, written confirmation of the purchase price and delivery costs charged to the form an invoice.
Article 9 - Payment
In the event that for any reason whatsoever (opposition, refusal of issuing center ...), the flow of money owed by the customer proves impossible, the order will not be recorded by the Company.
The amount owed by the customer is the amount shown on the order confirmation sent by email to the customer.
Payment will be made unless the server is unavailable on the Internet immediately by Credit Card (Carte Bleue or Visa).
In any event, Spa POPINCOURT reserves the right to refuse any order or delivery in case of a dispute exists with the customer, total or partial non-payment of a previous order by the customer to refuse permission payment by credit card or check banking institutions, non-payment or partial payment for the use of a non issued by a French financial institution credit card. Responsibility POPINCOURT EURL can not be in any way be liable in this respect.
Article 10 - Security of transactions
mellipou.com has chosen to partner PAYPAL and secure payment interface.
Upon payment you will be automatically directed to the platform PAYPAL.
You can then securely transmit your credit card information because the data is encrypted by the system "Secure Socket Layer" (SSL). Mellipou.com does not at any time in your bank account.
Article 11 - Delivery
The goods can only occur after receipt of payment for the order to the delivery address specified by the customer on the www.mellipou.com site.
Packages are shipped with delivery to the delivery address specified by the customer when ordering on www.mellipou.com site.
All orders placed before 2:00 p.m. from the same day.
Except during sales or promotions, all validated orders are shipped the next business day. In case of unusual delay, an email will be sent.
During the sales or promotions, orders are shipped between 2 and 10 days.
Our shipments are processed by:
La Poste Colissimo via its service.
The Colissimo is delivered by La Poste in working 48 hours (for France). It is delivered to the shipping address provided on your order. It is therefore important to be accurate when completing the relevant fields.
In case of absence, the station sends you a notice of passage, indicating the conditions for removal of your package (place and time). The deadlines for instance are typically 10 to 15 days
In case the factor would have failed to deliver your package (no contact despite calling card, wrong address), your parcel will be returned. We will contact you by email to inform you of the reason for the non-delivery. Depending on the case, we will confirm with you the delivery address and also will agree on a new date of delivery.
Any passage of unsuccessful delivery (wrong address, forgetting door code, no stairs, bad name on intercom ...) create an additional processing time of the order, forwarding, as well as an additional cost to your load, 8 euros (eight euros) per order.
We ask that you do not receive a damaged package (envelopes or cardboard with visible traces of opening and / or damage): you absolutely refuse. Indeed, the package leaving the warehouse EURL POPINCOURT are always impeccable, and must be delivered to you in that same state. If a damaged package was left in your mailbox or your guardian has received the parcel is considered "accepted in the state." If no reserve has been issued, we will not be able to take into account the possible disappearance or respond positively to a request for compensation.
EURL POPINCOURT disclaims any liability for delivery too large due to postal services or means of transport, as well as for loss of the goods ordered or strike. Risks associated with the transport of goods shall be borne by the customer, who must make a reasoned protest to postal services or with the carrier within three working days after delivery.
Despite the care taken by EURL POPINCOURT in the preparation of packages, it is possible that a product is missing. Similarly, after transport package, a product may be defective.
Therefore, upon receipt of the order, the customer must verify the conformity of the products received. Any anomaly concerning the delivery (missing or defective, damaged package) must be notified on the same day of receipt or no later than the first business day following the receipt, customers EURL POPINCOURT service by registered mail (addressed to EURL POPINCOURT 11 RUE DE TRETAIGNE 75018 PARIS FRANCE. Any claim made after this time will be rejected and EURL POPINCOURT be released from any liability. EURL POPINCOURT reserves the right to ask the customer to return the defective product.
If the above conditions are met, Spa POPINCOURT then proceed to the delivery of an asset for repayment of (or) Product (s) defective or the return of the missing product (subject to the merits of the request of the Buyer).
Article 12 - Right of withdrawal and return of items
In accordance with the provisions of Articles L.121-20 et seq of the French Consumer Code, the customer has a right of withdrawal he can practice without having to give reasons within seven (7) days after receiving the items. In this context, it has the option to return the goods delivered within this period in their original packaging, in perfect condition, complete (accessories, manuals, warranty ...) and accompanied by a copy of the invoice sent to EURL POPINCOURT 6 rue Ravignan 75018 PARIS FRANCE.
The return costs are in all cases the responsibility of the customer.
Refund of the price charged for returned items will be made, however, for in return costs are the responsibility of the buyer, by check or by bank transfer no later than thirty days following the receipt by the Company, returned items.
Any item that can not be delivered to the consumer as received will not be refunded.
In case of complaint, you can contact us by mail: EURL POPINCOURT 11 RUE DE TRETAIGNE 75018 PARIS FRANCE. by e-mail or phone: 01 73 71 88 56 (Hours of Operation: Monday to Friday 9:30 a.m. to 5:30 p.m.).
BE CAREFUL: The article 12 isn't receivable in case of personalization. It can't be returned due to fact that it won't be possible to resell it after.
Article 13 - Compliance - Warranty
The customer must ensure that the receipt items that were delivered to him correspond to the order.
Exchange and Refund
The customer must inform in a timely manner (7 days) the Company by e-mail to the address firstname.lastname@example.org any non-compliance in the execution of the order entered, and after approval of the Company.
It will return the items involved in the original packaging, in perfect condition, complete (accessories, manuals, warranty ...) and accompanied by a copy of the invoice sent to all EURL POPINCOURT 11 RUE DE TRETAIGNE 75018 PARIS FRANCE .
The customer must retain any evidence of return, which implies that the items be returned by registered mail or by any other means giving a certain date in the shipment. The return costs are your responsibility, and you are free to choose the type of delivery.Failing can exchange the returned item, refund the invoice price of non-conforming items returned will be done by re-credit credit card, no later than thirty days following the receipt by the Company POPINCOURT excluding shipping.
In case of mechanical problem, you have a one year guarantee on your product once the purchase made.
In this period there, if your product is defective please contact us at email@example.com for an exchange. It will be necessary to provide you with proof of purchase (invoice).
After this guarantee period, repair and shipping costs outward and return will be in your charge.
Notwithstanding the terms of any specific warranty to the customer with the item delivered, the articles of the Company are subject to legal safeguards Articles L 211-4, L 211-5 and L 211-12 of the Consumer Code.
Article 14 - Intellectual Property Rights
The site is the exclusive property of the Company, which has created and posted web pages, images and scripts sources, the data component.
Services and all software tools used EURL POPINCOURT Company in connection with the Services contain proprietary and confidential information that is protected by law including intellectual property.
Any reproduction or representation total for other purposes in any media is prohibited without prior written permission of EURL POPINCOURT in his authorship modify, integrate the technical elements of the Services in a derivative work or use any other method to attempt to access the source code or protocols. Failure to comply with this prohibition constitutes an infringement may result in civil and / or criminal infringer against whom the company EURL POPINCOURT reserves the right to claim compensation for all damages.
You also acknowledge that all content on the website of the Company EURL POPINCOURT are protected by copyright, trademark law, patent law, or other intellectual property right recognized by the law in force .
Article 15 - Disputes - Governing Law and Jurisdiction
These general conditions of sale are subject to French law. Any dispute arising from the interpretation of these provisions will be submitted to the courts